Your Privacy is Our Priority
Last updated: January 15, 2025
When you create a ProduceX account, we collect your name, email address, company information, and contact details necessary for account management and service delivery.
We automatically collect information about how you use our platform, including features accessed, time spent, and interaction patterns to improve our services.
We may collect device-specific information such as IP address, browser type, operating system, and device identifiers for security and optimization purposes.
With your explicit consent, we collect and process supply chain data including inventory levels, shipment information, and compliance records to provide our core services.
We use your information to provide, maintain, and improve ProduceX services, including AI-powered analytics, compliance monitoring, and supply chain optimization.
We may use your contact information to send service updates, security alerts, and important account notifications. Marketing communications require explicit opt-in consent.
Aggregated and anonymized data helps us understand usage patterns, improve our platform, and develop new features that benefit all users.
We may process your information to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of our users.
We work with trusted third-party service providers who assist in delivering our services. These providers are bound by strict confidentiality agreements and data processing terms.
With your explicit consent, we may share relevant data with your authorized business partners, suppliers, or customers to facilitate supply chain operations.
We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to equivalent privacy protections.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We employ industry-standard security measures to protect your information.
We implement strict access controls, multi-factor authentication, and role-based permissions to ensure only authorized personnel can access your data.
Our security practices undergo regular third-party audits and penetration testing to identify and address potential vulnerabilities.
We maintain a comprehensive incident response plan and will notify affected users within 72 hours of discovering any data breach that may impact their information.
You have the right to access, download, and export your data at any time through your account dashboard or by contacting our support team.
You can update, correct, or modify your personal information through your account settings or by submitting a request to our privacy team.
You may request deletion of your account and associated data. We will retain certain information as required by law or for legitimate business purposes.
You can opt out of non-essential communications and certain data processing activities while maintaining access to core platform features.
ProduceX operates globally and may transfer your data to countries outside your residence. We ensure adequate protection through appropriate safeguards.
For European users, we comply with GDPR requirements and use Standard Contractual Clauses or adequacy decisions for international transfers.
Where required by local law, we maintain data processing facilities in specific regions to comply with data localization requirements.
Our support team is here to help. Contact us with any questions about how we handle your data.