Security

Enterprise-Grade Security You Can Trust

Your data security is our top priority. Learn about our comprehensive security measures and compliance certifications.

Security Certifications

Independently verified security standards and compliance certifications

SOC 2 Type II

Independently audited security controls

Certified

ISO 27001

International security management standard

Certified

GDPR Compliant

European data protection regulation

Compliant

HIPAA Ready

Healthcare information protection

Ready

Data Protection

Encryption at Rest

All data is encrypted using AES-256 encryption when stored in our databases and file systems. Encryption keys are managed through AWS Key Management Service (KMS) with automatic rotation.

Encryption in Transit

All data transmission uses TLS 1.3 encryption with perfect forward secrecy. We enforce HTTPS for all connections and use certificate pinning for additional security.

Data Segregation

Customer data is logically segregated using multi-tenant architecture with strict access controls. Each customer's data is isolated and cannot be accessed by other tenants.

Backup & Recovery

Automated daily backups with point-in-time recovery capabilities. Backups are encrypted and stored in geographically distributed locations with 99.999999999% durability.

Access Controls

Multi-Factor Authentication

MFA is required for all user accounts and administrative access. We support TOTP, SMS, and hardware security keys for maximum flexibility and security.

Role-Based Access Control

Granular permissions system with principle of least privilege. Users only have access to the data and functions necessary for their role.

Single Sign-On (SSO)

Enterprise SSO integration with SAML 2.0 and OpenID Connect. Supports major identity providers including Active Directory, Okta, and Auth0.

Session Management

Secure session handling with automatic timeout, concurrent session limits, and immediate revocation capabilities for compromised accounts.

Infrastructure Security

Cloud Security

Hosted on AWS with enterprise-grade security controls. All infrastructure follows AWS Well-Architected Framework security pillar best practices.

Network Security

Virtual Private Cloud (VPC) with private subnets, network ACLs, and security groups. Web Application Firewall (WAF) protects against common attacks.

DDoS Protection

AWS Shield Advanced provides comprehensive DDoS protection with 24/7 monitoring and automatic mitigation of attacks.

Vulnerability Management

Continuous vulnerability scanning and automated patching. Regular penetration testing by third-party security firms to identify and address potential weaknesses.

Security Monitoring

24/7 Monitoring

Continuous security monitoring with real-time threat detection and automated response capabilities. Security Operations Center (SOC) staffed around the clock.

Audit Logging

Comprehensive audit trails for all user actions and system events. Logs are tamper-proof, encrypted, and retained for compliance requirements.

Intrusion Detection

Advanced intrusion detection and prevention systems (IDS/IPS) monitor network traffic and system behavior for suspicious activities.

Incident Response

Formal incident response plan with defined procedures, escalation paths, and communication protocols. Mean time to detection (MTTD) under 15 minutes.

Compliance & Auditing

Regular Audits

Annual SOC 2 Type II audits and ISO 27001 assessments by independent third-party auditors. Continuous compliance monitoring and reporting.

Data Residency

Flexible data residency options to meet local regulatory requirements. Data processing agreements (DPAs) available for GDPR and other privacy regulations.

Vendor Management

Rigorous security assessment of all third-party vendors and service providers. Regular reviews and security questionnaires ensure ongoing compliance.

Documentation

Comprehensive security documentation including policies, procedures, and technical specifications available for customer security reviews.

Incident Response

Response Team

Dedicated incident response team with defined roles and responsibilities. Team includes security engineers, legal counsel, and executive leadership.

Communication Plan

Clear communication protocols for security incidents. Customers are notified within 72 hours of any incident that may affect their data or services.

Forensic Analysis

Advanced forensic capabilities to investigate security incidents. Digital forensics tools and procedures to preserve evidence and determine root cause.

Recovery Procedures

Tested disaster recovery and business continuity plans. Regular drills ensure rapid recovery from security incidents with minimal service disruption.

Security Questions or Concerns?

Our support team is here to address any questions about our security practices or to report security vulnerabilities.

🔒 Responsible Disclosure: Found a security vulnerability? Please report it to support@producex.com for responsible disclosure.